Privacy Policy

At That Love Coach, we understand and respect your concerns about privacy. This Privacy Policy explains how we collect, use, process, store, and safeguard your personal information, such as your name, address, phone numbers, IP address, credit card number, or other payment information when you visit our website or interact with us online while purchasing our PDFs, physical workbooks, and intimate adult toys.

By using That Love Coach services, you consent to the practices described in this Privacy Policy.

By sharing your personal information, you grant us and our fulfillment partners the right, for the purposes defined in this Privacy Policy and our terms of use, to collect, arrange, use, and process the personal information that you share with us either directly or indirectly when purchasing our goods or services.

Information Collection:

When you visit our website, we may collect personal information such as your name, address, phone numbers, IP address, credit card number, or other payment information. This information is collected solely to process your orders, improve our products and services, and personalize your experience. We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. We adhere to prudent principles relating to personal data processing provided by legislation and, among other things, process personal data in a lawful, fair, and secure manner.

Use of Information:

Your personal information is utilized to fulfill your orders, communicate with you about your purchases, provide customer support, process payments, and enhance our website’s functionality. We may also use your information to send you promotional offers or updates about new products if you have opted in for such communication.

You grant us the right to share your personal data with third parties such as processors, logistics partners, accountants, transport and courier companies, and companies providing transfer services. We will also transmit personal information necessary for making payments for our goods and services.

Data Protection:

We prioritize the security of your information and employ industry-standard security measures to safeguard it against unauthorized access, disclosure, alteration, or destruction. We process and store your personal information while implementing organizational and industry-standard security measures to safeguard your personal information against any accidental or unlawful destruction, alteration, disclosure, and any unlawful use.

Third-Party Sharing:

We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except for trusted service providers assisting us in conducting our business and servicing you. We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, processing payments, transmitting content, and providing customer service. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes and are required to follow practices at least as protective as those described in this Privacy Policy.

Cookies:

Like many e-commerce platforms, we may use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses our services and other content served by or on our behalf by fulfillment partners.

California Residents’ Rights:

If you are a California resident, you have the right to request information about the personal information we have collected about you, as well as the right to request deletion of your personal information under certain circumstances. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below. The categories of data that we collect and disclose for a business purpose include “sensitive personal information” as defined under the California Privacy Rights Act. We do not use or disclose sensitive personal information for any purpose not expressly permitted by the California Privacy Rights Act. In the twelve months prior to the effective date of this Privacy Policy, we have not sold any personal information of consumers, as those terms are defined under the California Privacy Rights Act.

Updates to Privacy Policy:

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements, and you will be bound by such updates. Accordingly, we encourage you to review this Privacy Policy periodically to stay informed about how we protect and use your information.

If you have any questions or concerns regarding our privacy practices, please contact us at help@thatlovecoach.com.